FAQs
Planning an event can be stressful, that is why we at Royal Flush want to make your experience with us as smooth as possible.
Feel free to reach out to us if you have any queries.
In the meantime, here are some of the most frequently asked questions that might help you find what you're looking for.
What facilities do I need to provide at the venue?
Water. The luxury loos that we supply are fully self contained. They come with their own fresh water tank. For events of an extended duration this may require topping up with an on site supply, or via our service unit. However, under normal usage no additional water should be required.
Do the loos need servicing during my event?
For a typical event such as a wedding or private party that lasts for no more than 12 hours, the loos will not require any servicing. However, if your event occurs over several days or you are hosting an event with very large numbers of guests then servicing on site may be necessary. This can be discussed at the time of your enquiry.
How will the amenities arrive on site?
The loos are trailer units, similar to large caravans. They are delivered and collected using a 4×4 vehicle. Each unit is fitted with a front and rear tow bar to facilitate precise positioning and removal, and to minimise any damage to your ground.
When will the amenities arrive on site?
Your delivery and installation time can be discussed at the time of your booking. Usually it will arrive one or two days prior to your event at an agreed time and removed the day after. If you require delivery further in advance or plan to use the facilities a second day this should be stated during the booking process.
Can you provide an attendant service?
Yes, we can provide one or more attendants depending on the size of your event. Our attendants are smartly dressed and have a good technical knowledge in the unlikely event that problems arise on site. Their main duty is usually to keep the facilities in pristine condition throughout the event.
What if a problem occurs with them on the day?
Whilst we cannot guarantee technical reliability, in the very unlikely event of a technical difficulty, we are available 24/7 for advice and assistance. We will make every effort to rectify the problem as soon as we are informed. The attendant on site (if arranged) can investigate immediately and rectify the problem.
Can we use the unit over multiple days?
Yes but please tell us if you plan to do this, so we can calculate if capacity will be sufficient. We can always schedule a service and budget for this in the initial quote.
For further enquiries, please contact us here.
